September 2014

Association News

NWRA Has New Standard in Works
The National Windshield Repair Association (NWRA) has launched an effort to create a new standard, a Windshield Repair Break Identification Standard. The standard will also be known as “BSR/NWRA BIS 001-201x.”

President's Corner

The Impact of Birds
“Not a week goes by these days without a person, animal, object or even a bird penetrat-
ing windshields—injuring and killing people. What is particularly alarming is that birds—including ravens, geese and turkeys—are penetrating the windshield. You would think that a windshield’s PVB would stop birds as the impact would be dispersed energy over a large area of the windshield, not like a piece of concrete or metal hitting the windshield.” -Rich Campfield

Event News

Auto Glass Week™ Approaches
Auto Glass Week™ is just a few short days away. The event will be held October 7-9 in Baltimore, with events at both the Renaissance Baltimore Harborplace Hotel and the Baltimore Convention Center.

Free Trade Show Passes Available to NWRA Members for Auto Glass Week™
Members of the National Windshield Repair Association (NWRA) can obtain free “Trade Show Only” passes to view the upcoming Auto Glass Week™ Exhibition/Extravaganza. Auto Glass Week is sponsored by the National Windshield Repair Association, Auto Glass Safety Council, Independent Glass Association, National Glass Association and AGRR™ magazine.

Member News

NWRA New and Returning Members
Several new members have joined the NWRA.

Insurance News

Insurers Seek Dismissal of Class Action Collision Repair Suit
Several insurers have filed motions to dismiss a class action suit filed by a Downington, Pa.-based collision repair shop. Crawford’s Auto Center filed the suit in April under the Racketeer Influenced and Corrupt Organizations Act (the RICO Act) and names several insurers, including State Farm, Allstate, Geico, Progressive, Farmers, Liberty Mutual and Nationwide. The suit charges the insurers with market control, price-setting, steering, information-sharing and more.

State Farm Asks Court to Dismiss Mississippi Antitrust Lawsuit Brought by Collision Repair Companies
State Farm and other insurers have asked the U.S. District Court for the Southern District of Mississippi, Northern division, to dismiss allegations of antitrust and steering by more than a dozen collision repair shops in the state. This move comes soon after a Florida judge found an initial complaint in a similar case suffered from a “host of problems” and told those companies to re-plead their case.

Suspects in Alleged California Automotive Glass Fraud Have Been Sentenced
Following their no contest pleas to felony charges of insurance fraud and identification theft, four suspects accused of filing false insurance claims for windshield repairs have been sentenced, according to the Sacramento District Attorney.

Business News

Appellate Court: Yelp’s “Manipulation of User Reviews Not Harmful” to Small Businesses
Several small business owners, including an auto repair shop, filed a lawsuit against Yelp claiming the company “extorted or attempted to extort advertising payments from them by manipulating user reviews and penning negative reviews of their businesses in violation of California state law.” After the lower court dismissed the complaint, the business owners appealed the decision to the Ninth Circuit Court. The appellate panel of judges agreed with the lower court’s decision. Three automotive glass company owners, meanwhile, disagree with the court’s decision.
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