The exciting contest to find the best windshield repair technician in the world came to a close June 9th in Orlando with the announcement of the winners of the Delta Kits Windshield Repair Competition during Auto Glass Week™ 2021. Each competitor repaired a complex break on a car’s front windshield in accordance with the ROLAGS® Standard.
TJ Tirado of Katy, Texas Wins Gold Medal
TJ Tirado of Windshield Fitters Inc. in Katy, Texas won the gold medal. Tirado took home $5,000, the winning trophy, and bragging rights as the “World’s Best Auto Glass Repair Technician for 2021.”
Tirado, who has 16 years’ experience in the industry, had attended the conference in the past and was familiar with the highly competitive, three-day event that includes a series of heats into the final competition.
Like most competitors, Tirado is a National Windshield Repair Division certified technician and an Auto Glass Safety Council™ certified technician.
Tiffany Domingos of Atascadero, California Wins Silver Medal
Tiffany Domingos of JJB Auto Glass in Atascadero, California won the silver medal. Domingos was one of four finalists in the competition and received the $250 prize award.
Each competitor repaired a complex break on a car’s front windshield in accordance with the ROLAGS® Standard. This is Domingo’s second time competing.
Jen Curbow of Kennewick, Washington Wins Bronze Medal
Jen Curbow of Novus Glass in Kennewick, Washington won the bronze. Curbow was one of four finalists in the competition and received the $100 prize award.
Curbow was not the only family member to compete at this year’s event. Her husband, Macenzie Curbow, took home the gold medal and $10,000 in the Auto Glass Technician Competition. The couple have worked and trained together for the last nine years and enjoy the rivalry.
Curbow is a National Windshield Repair Division certified technician and an Auto Glass Safety Council certified Master Technician™.
Novus Glass of Kennewick has been a member of the Auto Glass Safety Council™ and its National Windshield Repair Division since 2015.
Jace Geffken of Garner, North Carolina Named World’s Best Customer Service Representative
Jace Geffken of Transparency Auto Glass in Garner, N. Carolina was named the Grand Champion in the Auto Glass Customer Service Representative (CSR) Competition. Geffken took home $1,000 in prize money and bragging rights among his peers.
The CSR Competition is designed to recognize those who are the voice of the auto glass industry – the individuals who interact with customers on behalf of an organization and work hard to secure business for years to come. Competitors participate in a “mystery shopper” experience during the preliminary rounds and are graded by a team of judges. The top scorers were invited to compete in person in the finals round that was held June 9.
Transparency Auto Glass has been a member of the Auto Glass Safety Council™/National Windshield Repair Division since 2018.
Congratulations to all our winners! Be sure and join us next year for Auto Glass Week 2022. Stayed tuned and check out www.autoglassweek.com to find out where and when in 2022, which will be announced in the near future.
For more information, visit www.autoglassweek.com. Photos and video clips are available.
